A Guide to the Professional Cleaner Training
Are you in the early days of developing a successful cleaning business? After you’ve hired a new addition to your team, your next step should be to implement an elaborate employee training strategy. This will make sure that the whole team follows necessary safety precautions and best practices. Ultimately, only proficient cleaners will be able to keep clients happy, so the effort you put into employee training does pay off big time.
If you take advantage of one of the booming work from home franchise opportunities, you’ll learn how to train your cleaning employees without missing a beat. You can also read on to find out some practical expert tips on designing your training program and boosting your staff’s morale.
How to train employees for my cleaning business?
Here are the steps to creating a dependable employee training plan:
- Set the bar high: Determine your standards of excellence and let your staff know that they’re expected to stick to it. Developing a detailed cleaning checklist for the cleaners to follow is helpful in establishing a common ground. If the whole team’s on the same page from the get-go, you’ll accomplish consistent quality more easily.
- Ensure proper use of cleaning supplies: The crew should operate their cleaning equipment confidently and accurately to ensure maximum efficiency. It’s especially important to teach the staff how to handle cleaning products safely.
- Recognize and resolve issues: Monitor your employees’ performance and keep track of client feedback. This will help you pinpoint possible areas of improvement. You’ll then nip issues in the bud by being proactive and instructing your employees accordingly.
- Instruct the staff on customer care: Apart from cleaning prowess, maids should ideally possess good people skills and a pleasant demeanor. Provide the cleaners on your team with practical tips for dealing with potentially tricky situations and difficult customers.
How do you motivate your cleaning staff?
The key to leading a prosperous company isn’t only in keeping your customers happy – your staff’s happiness plays into it in a major way, too. Losing a trained, competent worker can be a big blow to your business. Try these strategies to keep on the good side of your employees:
- Give praise: Everyone likes feeling appreciated. Give recognition where it’s due and implement a reward system.
- Be respectful: Handle difficult conversations tactfully. If you have reason to believe that the employee’s performance has been faltering, bring it up carefully and with no one else around.
- Be fair and consistent: Trust is a two-way street. See every promise through, whether it’s about a raise, work schedules, or another matter.
- Be approachable: Hear your staff out and show them that you care for their happiness. Try to accommodate their request to the best of your ability.
Where do I find profitable work from home franchise opportunities?
MaidThis Franchise is a flourishing cleaning company franchise that trains and supports franchisees as they climb their way to the top. Not only can you launch your cleaning business with minimum startup costs, but you can also do it from the comfort of your home. Our franchisees stay on top of their workload using a sleek, dependable online platform.
You’ll get an initial round of training, where you’ll learn how to deal with cleaner selection, how to handle cleaning complaints, what insurance coverage you need, and other facets of daily business operations. On top of this, our experts will check in regularly to keep you updated on the latest developments in the industry and help straighten out any dilemmas you may have.
Reach out to us today to kickstart your cleaning business and you’ll soon be a successful entrepreneur in your own right. We’d love to be a part of your success story!